We help Superstep Capital put AI to work across its portfolio.
Superstep buys and builds data and AI services businesses in the lower middle market, and we work with its companies on training, strategy, workflow reviews and the build itself.
Every company knew AI would change services work; many didn't know where to start.
Teams ran on tools that didn't talk to each other, and a lot of the daily work was still done by hand.
- 01
More than a strategy deck
Superstep wanted each company to change how it actually runs and how it delivers for clients.
- 02
Teams that keep going on their own
Each company's team had to be able to carry the work forward after we stepped back.
One company replaced 15‑plus systems with one and cut over $400,000 in software costs.
We built one operating system with the company's team to replace those systems, and the team now runs the business and serves clients with AI in its daily work.
| Value | |
|---|---|
| Before | 15+ |
| Now | 1 |
We work inside each company alongside its team, from training to working software.
Across all four parts, we look for ways AI can grow revenue as well as cut costs.
Training
We get the team comfortable using AI in their own day-to-day work.
Strategy
We build an AI strategy and roadmap for the company, tied to how it makes money.
Workflow review
We map the key workflows, find the steps still done by hand and rank where AI saves the most time.
Implementation
We build the AI projects with the team, so the changes actually go live.
At a second company, a workflow review identified 40% efficiency gains across key workflows.
We reviewed its map of 194 delivery steps, built the AI strategy to capture the gains and trained the team, which is now putting it in place.
| Area | Steps |
|---|---|
| Setup | 33 |
| Operations | 32 |
| Foundations | 23 |
| Closeout | 21 |
| Build | 19 |
| Testing | 15 |
| Resourcing | 11 |
| Staffing | 9 |
| Follow-up | 9 |
| Handoff | 8 |
| Validation | 8 |
| Kickoff | 6 |
| Total | 194 |
Set up each project once
Today project details and rates are entered again, then matched by hand across documents, staffing and time tracking.
Carry sales context into delivery
Standard sales fields already flow automatically, but what delivery learns about the rest of a new engagement depends on the call.
Keep each month's forecast
The planning tool keeps no past forecasts, so someone exports a spreadsheet every month to keep a record.
“What has made Runpoint most effective is that they can be both strategic and tactical, and they move at lightning speed. Our teams are tasked with driving the business. Partnering with Runpoint has let them move at speeds we didn't think were possible.”
Which of your portfolio companies should we look at first?
Tell us where your companies are getting stuck, and we'll help decide which problems to tackle first and what it will take.