Keep each order connected from the first request to payment.
Quotes, revisions, schedules, production, quality, shipping and billing on one record, so everyone knows what was promised and what changed.

An order changes form four times between the quote and the cash.
Sales, the plant and finance each keep their own version, and a revision has to reach all three.
- 01Request drawing and specs · Sales
- 02Quote priced, approved · Sales
- 03Schedule machines, material · Plant
- 04Production on the floor · Plant
- 05Quality checked or held · Plant
- 06Shipping packed, sent · Plant
- 07Invoice from the order · Finance
- 08Cash collected · Finance
When the order changes, the information doesn't always follow it.
.01
Requests and revisions
Sales retypes requests into the ERP while drawing changes and approvals sit in email.
.02
Capacity and materials
Planners reconcile machine time, crews and shortages before they can promise a date.
.03
Production and quality
The office calls the floor for status, and quality holds don't always reach the planners.
.04
Margin and cash
Extra labor, scrap and changes are hard to trace to the order, and billing needs rechecking.
Ledwell's sales team had its new CRM in production eight weeks after kickoff.
We started with how Ledwell's salespeople already sell, and they tested it and shaped it before launch.

“Runpoint was able to take on multiple requests for changes each day and turn them around...usually the same day. It was very impressive.”
Ledwell
8 weeks
From kickoff to the first production release
Same day
Usual turnaround for change requests during the build
Most manufacturers start where the order first changes hands.
We map one hand-off with the people who do it, connect it to the ERP you already have, and measure the result.
- 1Requests, quotes and revisionsEvery drawing change and approval tied to the order and its price.
- 2Capacity and material checksCheck machine time and material before confirming a date to the customer.
- 3Production status and quality holdsThe office sees each order's status without walking the floor.
- 4Shipping to billing and marginShipped orders turn into invoices, with the job's real cost beside them.
A good fit when
- Order details copied between the ERP and spreadsheets
- Frequent revisions that change price, materials or dates
- Status gathered by phone calls or walking the floor
- Job costs and billing delays that are hard to explain
Where does an order lose time or margin in your plant?
Show us the hand-off. We'll map it with your team, measure what it costs, and choose a first build you can check.