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Keep each order connected from the first request to payment.

Quotes, revisions, schedules, production, quality, shipping and billing on one record, so everyone knows what was promised and what changed.

A manufacturing floor with machines and a worker checking a part

An order changes form four times between the quote and the cash.

Sales, the plant and finance each keep their own version, and a revision has to reach all three.

One order, step by step
  1. 01Request drawing and specs · Sales
  2. 02Quote priced, approved · Sales
  3. 03Schedule machines, material · Plant
  4. 04Production on the floor · Plant
  5. 05Quality checked or held · Plant
  6. 06Shipping packed, sent · Plant
  7. 07Invoice from the order · Finance
  8. 08Cash collected · Finance
The usual order of the work at the manufacturers we talk with.

When the order changes, the information doesn't always follow it.

  1. .01

    Requests and revisions

    Sales retypes requests into the ERP while drawing changes and approvals sit in email.

  2. .02

    Capacity and materials

    Planners reconcile machine time, crews and shortages before they can promise a date.

  3. .03

    Production and quality

    The office calls the floor for status, and quality holds don't always reach the planners.

  4. .04

    Margin and cash

    Extra labor, scrap and changes are hard to trace to the order, and billing needs rechecking.

Ledwell's sales team had its new CRM in production eight weeks after kickoff.

We started with how Ledwell's salespeople already sell, and they tested it and shaped it before launch.

A custom truck workshop with a laptop and sales desk in the foreground

“Runpoint was able to take on multiple requests for changes each day and turn them around...usually the same day. It was very impressive.”

Gabe McBride, Director of Sales, Ledwell

Ledwell

8 weeks

From kickoff to the first production release

Same day

Usual turnaround for change requests during the build

Most manufacturers start where the order first changes hands.

We map one hand-off with the people who do it, connect it to the ERP you already have, and measure the result.

  1. 1Requests, quotes and revisionsEvery drawing change and approval tied to the order and its price.
  2. 2Capacity and material checksCheck machine time and material before confirming a date to the customer.
  3. 3Production status and quality holdsThe office sees each order's status without walking the floor.
  4. 4Shipping to billing and marginShipped orders turn into invoices, with the job's real cost beside them.

A good fit when

  • Order details copied between the ERP and spreadsheets
  • Frequent revisions that change price, materials or dates
  • Status gathered by phone calls or walking the floor
  • Job costs and billing delays that are hard to explain

Where does an order lose time or margin in your plant?

Show us the hand-off. We'll map it with your team, measure what it costs, and choose a first build you can check.